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tracking number.
 
Hello,

i order seatpost this week, its possible have tracking number?
how much days is for receive the pagage? thanks

789080 2014-06-09 PayPal Dispatched on 2014-06-10

by sir_moreira     Fri Jun 13, 2014

 
Hi

We have sent information regarding your order via email.

Regards
Support Team

by support     Fri Jun 13, 2014

 
support wrote:
Hi

We have sent information regarding your order via email.

Regards
Support Team


I dont receive anything yet.
thanks - Already see email.

But i dont have tracking number, just send the prove i pay.
its possible have tracking number?

by sir_moreira     Fri Jun 13, 2014

 
Already receive tracking number...but its in Germany now?
dont have to go to Portugal? its the good tracking number?

by sir_moreira     Fri Jun 13, 2014

 
Your item is in transit.

It has departed Germany and it is on its way to you.

Best Regards
Support Team

by support     Sat Jun 14, 2014

 
support wrote:
Your item is in transit.

It has departed Germany and it is on its way to you.

Best Regards
Support Team


Hello,

I still dont receive my item, and tracking number its exatly in the same country (Germany) already 6 days, without any update.
Its normal?
Its already more than 5-7 working days.
thanks

by sir_moreira     Wed Jun 18, 2014

 
Hi

Thank you for your message.

GLS GERMANY is a company affiliated to Royal Mail for delivering parcels within Europe. Please go to the link below and put in the tracking number we have provided you and click "SEARCH".

https://gls-group.eu/DE/en/parcel-tracking

You can see that the package is on its way to Portugal.

We apologise for the unintended delay.

Best Regards
Support Team

by support     Wed Jun 18, 2014

 
Hello,

i already receive.
but now i have another problem.

tightened the screws with my saddle yet still not get fixed, is there any help you can give?

thanks

by sir_moreira     Fri Jul 11, 2014

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