|
|
|
|
View previous topic
::
View next topic
|
| Author |
Message |
george1993
Joined: 17 Sep 2016
Posts: 3
|
 Posted: Thu Sep 29, 2016 2:12 pm Post subject: Customs charge |
 |
|
[editted]
I'm in the UK and I ordered some pedals which said they are only in stock in the USA so will take longer to come, however will be the same price and still be free postage; this sounded perfect.
Turns out there was a customs charge, and because of that Royal Mail have added their own handling fee of £8 on top of that!
So for me to collect my item I need to pay £11.02.. |
|
| Back to top |
|
 |
support
Joined: 02 Dec 2006
Posts: 1138
Location: Worldwide
|
| Posted: Fri Sep 30, 2016 8:42 am Post subject: |
|
|
Hi
We refunded all the charges.
Sorry for the inconvenience caused.
We hope you like the pedals.
Have a Great Ride
CarbonCycles Team |
|
| Back to top |
|
|
george1993
Joined: 17 Sep 2016
Posts: 3
|
| Posted: Sat Oct 01, 2016 6:06 pm Post subject: |
|
|
| Thanks for sorting it out, much appreciated |
|
| Back to top |
|
|
|
|
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum
|
|
|
|
